Can you also make a piece using pet ashes?

Yes, I consider it an honor to be able to help you remember all of your loved ones in this way.



Is the color bead different than shown on the image?

The colors come out a slightly different color depending on the ash, the temperature, and the energy of the day. Each bead has some variation, as they are each handmade, but overall the colors are as shown on the picture. The design of the ash is largely dictated by the magic of the process.



Why do I see little air bubbles in my bead?

Ashes in glass releases tiny air bubbles. This is Carbon Energy from the person/ashes that is being released. Carbon Energy is an energy we are all made of... and energy never dies...



How durable are the beads?

All the beads will be annealed in a kiln, slowly cooling them for several hours to get the strain out. After this they can be dropped without breaking. Still I would ask you to still be carefull with your necklace since the silver or golden chain are delicate and the pieces are handmade. I also wouldn't recommend sleeping with it.

Avoid all contact with nail polish remover/rubbing alcohol, etc. Avoid prolonged contact with water (salt or fresh), sweat, heat and chemicals such as chlorine, sulfur, perfume, detergent and lotion.

If you take good care of them they will last a lifetime.



What kind of gold do you use?

If you order a golden collier, the collier. clasp and the core of the bead are 14k solid gold.
All golden rings are 14k solid yellow gold, white gold or rose gold.

I don't make filled and plated jewelery since I want the pioeces to last a lifetime



If I don’t live in the Netherlands, can I still order?

Yes definitely. However, since every country has its own rules for shipping ashes, I do ask that you handle shipping the ashes to me.
 I haven’t had any issues with individuals sending ashes to me – some people mark them as cremated remains on the outside of the package, others don’t. So far, they’ve all come through just fine. Don't forget to put your own adress on the package as well, if the package doesn't make it through the border then at least you will receive everything safe back to you.



Do you have any sort of guarantee on your work?

The products I make are very delicate. When you have received your package and discover that the product – in spite of the special care for shipment – has been damaged. Please email me all the details within 48 hours so I can help you further. Because what I do is personal and sentimental, I want the wearer to love their ring. If you do not love your ring, please let me know as soon as possible so I can remedy the problem. All our solid gold jewelry is custom made and we cannot issue any exchanges or refunds. All solid gold and custom made sales are final.



Can you combine ashes?

Yes. the ashes can either be mixed together or I can keep them seperate, both on one side of the bead.



How much ashes do you need to make a piece for me?

I only need 1/2 teaspoon per bead, ashes that is not being used will be safely returned to you together with the piece between 5 business days and 4 weeks from the moment I am receiving the ashes.



How do I know I won’t end up with someone else’s ashes in my bead?

I take the utmost care in making sure that the ashes are well cared for; I work in a very clean environment and I always use labels every step of the way to keep track of the ashes and make sure they don’t get mixed up with anyone else’s.
Because of the way the beads are made, the ashes are safely contained within the finished bead, with no chance of “falling” or “spilling” out. If you look at the images on my shop, you can see the ashes encased within the glass



It took me longer than expected to gather the ashes, will you still make my bead?

Yes, please do not worry about how long it’s been. I know that this is often a very difficult and emotional process for people to go through, which is why I don’t have any sort of “expiration date” on purchases.



Do you also use other materials of my lost loved one if I don't have ashes?

If you don't have ashes of your lost loved one but still would like me to make a piece for you, I can also encase fabric, hair/fur or sand in all pieces to keep your memories close



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