REPAIRS

The pieces I make are very delicate. When you have received your package and discover that the piece – in spite of the special care for shipment – has been damaged.
Please email me all the details within 48 hours so I can help you further. 

Because what I do is personal and sentimental, I want the wearer to love their piece. If you do not love your piece, please let me know as soon as possible so I can remedy the problem.

All our solid gold jewelry is custom made and we cannot issue any exchanges or refunds. All solid gold and custom made sales are final.

 

CLEANING & CARE

Please be gentle with the pieces as they are hand-crafted with glass and thin, delicate chains.

I would not recommend sleeping, showering and sporting with the piece.

After wearing, gently wipe with a soft cloth and store in a fabric-lined jewelry box out of the sun to maintain the condition of the metal and other materials. 

Please try to avoid all contact with nail polish remover/rubbing alcohol, etc. Avoid prolonged contact with water (salt or fresh), sweat, heat and chemicals such as chlorine, sulfur, perfume, detergent and lotion.