TERMS AND CONDITIONS

 

info@theseventhsea.nl
VAT number NL198896438B02
chamber of Commerce 71004432​

 

GENERAL

 

The General Terms and Conditions of the seventh sea (now called Conditions)

apply to all offers, products, orders, agreements and deliveries of the seventh sea.

By placing an order at theseventhsea.nl, you agree with the terms and conditions.

 

The seventh sea reserves the right to discontinue any product at any time.

The seventh sea may change the Terms and Conditions from time to time.

The version of the Terms and conditions that apply to your order are those from

the date that you placed this order on www.theseventhsea.nl

If you do not agree to any change to the Terms and Conditions

then please stop using the website.



AGREEMENT AND ORDERS


The agreement becomes binding at the time you place your order in the online order form.

The seventh sea will process your order after you have paid. 
To confirm your order you will receive an email with instructions to the email address that you provided. If you accidentally do not receive an e-mail, your order is still operative.
The images on the website are always different from reality.

The same colors will be used but with handmade products every piece is unique.
All prices are displayed in Euro. The seventh sea has the right to refuse an order and dissolve an agreement. The seventh sea has the right to change texts and images on the website, without giving notice first.



SHIPPING COSTS


The seventh sea will not take charge of the shipping costs for sending the ashes. As every country has it's own rules of shipping the ashes the customer will be responsible for shipping the ashes to the seventh sea.

When the order is placed the seventh sea will charge the customer the costs based on the delivery destination and based on a registered sending to prevent the delivery get's lost.



DELIVERY


The seventh sea will send the order after 5 - 10 business days after receiving the ashes.

Any unused ashes and any photo's, letters or stories you've sent will be sent back to

you together with the item.
If you accidentally entered an incorrect delivery address – and there are therefore extra

costs – we calculate these additional costs on to you.



SHIPMENT AND TRANSPORT


Up to and including the delivery the seventh sea bears the responsibility for the order.

After the delivery, the responsibility will be transferred to you.
The seventh sea sends packages through a reputable parcel.



PAYMENT AND PAYMENT METHODS


Purchases may be paid for using a debit or credit card through our online payment

facility - Paypal. All prices shall be shown in Euro and are payable in every currency. Delivery charges will vary depending on the destination and according to a registered sending. 


If the seventh sea posts, accidentally, an incorrect price on the website – and it is clear that it is a mistake – the seventh sea has the right to adapt. Even though you already ordered the article.



WARRANTY


The pieces the seventh sea makes are very delicate. When you have received your package and discover that the piece – in spite of the special care for shipment – has been damaged.
Please email us all the details within 48 hours so we can help you further. 

Because what the seventh sea does is personal and sentimental, the seventh sea wants the wearer to love their piece. If you do not love your piece, please let the seventh sea know as soon as possible so the seventh sea can remedy the problem.



DISPUTES


All legal relations are exclusively governed by the Dutch law.
Do you have a comment or tip please fill in the online contact form and we will contact you as soon as possible

Do you have a complaint, please fill in the online contact form.

The seventh sea always tries a to solve a complaint in consultation with you.



SHARING


The content on this site is welcome to be shared with the understanding that the site and/or brand (the seventh sea) must be credited and/or linked when shared on other sites or blogs.

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