repairs & care
REPAIRS
The pieces I make are very delicate. When you have received your package and discover that the piece – in spite of the special care for shipment – has been damaged.
Please email me all the details within 48 hours so I can help you further.
Because what I do is personal and sentimental, I want the wearer to love their piece. If you do not love your piece, please let me know as soon as possible so I can remedy the problem.
All our solid gold jewelry is custom made and we cannot issue any exchanges or refunds. All solid gold and custom made sales are final.
Because what I do is personal and sentimental, I want the wearer to love their piece. If you do not love your piece, please let me know as soon as possible so I can remedy the problem.
All our solid gold jewelry is custom made and we cannot issue any exchanges or refunds. All solid gold and custom made sales are final.
CLEANING & CARE
Please be gentle with the pieces as they are hand-crafted with glass and thin, delicate chains. I would not recommend sleeping, showering and sporting with the piece.
After wearing, gently wipe with a soft cloth and store in a fabric-lined jewelry box out of the sun to maintain the condition of the metal and other materials.
For the pieces with epoxy in them, please try to avoid all contact with nail polish remover/rubbing alcohol, etc. Avoid prolonged contact with water (salt or fresh), sweat, heat and chemicals such as chlorine, sulfur, perfume, detergent and lotion.
For the pieces with epoxy in them, please try to avoid all contact with nail polish remover/rubbing alcohol, etc. Avoid prolonged contact with water (salt or fresh), sweat, heat and chemicals such as chlorine, sulfur, perfume, detergent and lotion.
